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Guide to your new home – for homeowners



A copy of the Guide to your new home is automatically issued, alongside Buildmark documentation, for every plot registered with NHBC. This A4 guide explains how owners can get the best from their new home.

The Guide to your new home has been created to give the consumer all of the information they need about what to expect living in a brand new home, and to help ensure that moving in and living in a new home home is a smooth and happy experience.

This practical guide to looking after a new home offers advice on what to look for on moving-in day and how to ‘settle’ a new home over the first few months (with information on drying out, efflorescence and condensation), as well as safety, security, care and maintenance. It also offers pointers on essential services such as electricity, water, gas and central heating, and how to carry out DIY such as attaching wall and floor fixings correctly, decorating, connecting appliances and more.

It also offers a summary of the protection offered by Buildmark, and appendices describe how new homes are built, describes what to look for in newly converted or renovated homes, and lists useful points of contact.

You can order up to five copies free of charge, or you can download a digital copy. For additional requests, please call 0344 633 1000 and ask for ‘Shop’.


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