This guide aims to help you deal with enquiries from homeowners who have reported issues with their gardens.
This booklet is ideal for your customer service staff who deal with post occupation issues, as it offers practical advice on what investigations and actions you may need to take.
You can order up to 50 hard copies below, or you can download the booklet from the Claims Manual for builders and developers registered with NHBC.
NHBC can help you achieve your training and development goals with a range of construction-related courses and qualifications tailored for the house building industry.
The NHBC awards and events recognise, reward and share industry best practice in build quality.
Available to both registered and non-registered customers, NHBC Technical Standards are your essential guide to house-building from foundations to roofs and finishing.
A range of support materials to help manage your health & safety on site, including training kits and information packs for owner-occupiers.
Find all the NHBC promotional products you need, including site flags, flag poles, new site starter packs, site boards and plaques.
NHBC publications include the Housing Market Report, warranty policy brochures and free Building Control technical guidance documents to help you stay compliant.
You can now pay your annual renewal fee online. Annual renewal fees are calculated by the number of homes registered with NHBC for warranty during the previous calendar year.